Last updated: 1 May 2026
1. Data Controller
The data controller responsible for the personal information collected through this website is:
ASIOS MB
Kalvarijų g. 125, LT-08221 Vilnius, Lithuania
Company code: 307543749
Email: asterohypecontact@gmail.com
2. Scope of this Privacy Policy
This Privacy Policy describes how ASIOS MB ("we", "us" or "our") collects, uses, stores and shares your personal information when you visit asterohype.com, use our services or make a purchase. By using our website, you agree to the practices described here. If you do not agree, please do not use the website.
3. Personal Information We Collect
We collect the following categories of personal information:
- Identification & contact data: name, billing & shipping address, email, phone number.
- Order & payment data: products purchased, order ID, transaction amount, payment confirmation. We do NOT store full credit card numbers — payment data is processed by Shopify Payments and other certified processors.
- Account data: username, password (hashed), preferences, order history.
- Browsing & usage data: IP address, browser type, device information, pages visited, products viewed, time spent.
- Marketing data: consent to receive newsletters, advertising preferences.
- Customer support data: messages, photos and any information you share when contacting us.
4. How We Collect Information
- Directly from you when you create an account, place an order or contact support.
- Automatically through cookies and similar tracking technologies when you browse our website.
- From third parties such as Shopify, our international fulfillment partners, payment processors, analytics providers and advertising partners.
5. Legal Basis for Processing (GDPR)
We process your personal information based on EU Regulation 2016/679 (GDPR) under the following legal grounds: performance of a contract, legal obligation, legitimate interest, and consent for marketing and non-essential cookies.
6. How We Use Your Information
- To process your orders, ship your products and handle returns/refunds.
- To create and manage your account.
- To send order confirmations, shipping updates and customer support replies.
- To send marketing emails and personalized advertising (only with your consent).
- To prevent fraud, abuse and security incidents.
- To comply with our legal and tax obligations in Lithuania and the EU.
7. Cookies and Tracking
We use cookies (strictly necessary, analytics, advertising) and similar technologies. You can manage your preferences through our cookie banner at any time.
8. Sharing of Personal Information
We share your personal information with Shopify (USA, under Standard Contractual Clauses), international fulfillment partners, payment processors, email service providers, analytics & advertising providers (only when you consent), tax authorities (VMI Lithuania) and legal authorities when required. We do NOT sell your personal information to third parties.
9. International Data Transfers
Some service providers (Shopify, Google, Meta) are located outside the European Economic Area. When we transfer data outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
10. Data Retention
- Account information: kept while your account is active.
- Order & invoice records: 10 years (legally required for tax purposes in Lithuania).
- Marketing data: until you withdraw consent or unsubscribe.
- Analytics data: typically up to 26 months.
11. Your GDPR Rights
If you are located in the European Economic Area, the United Kingdom or Switzerland, you have rights of access, rectification, erasure, restriction, portability, objection and to withdraw consent. You may also lodge a complaint with the supervisory authority — in Lithuania: Valstybinė duomenų apsaugos inspekcija — VDAI, vdai.lrv.lt.
To exercise any of these rights, email us at asterohypecontact@gmail.com. We will respond within 30 days.
12. Security
We implement appropriate technical and organisational measures: HTTPS/TLS, secure password hashing, limited access to authorised personnel, and regular security audits. However, no security measure is 100% perfect.
13. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
14. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website.
16. Contact Us
For any privacy-related question or to exercise your rights:
Email: asterohypecontact@gmail.com
ASIOS MB, Kalvarijų g. 125, LT-08221 Vilnius, Lithuania
Company code: 307543749